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Product return & refund policy Product
may be returned within 30 calendar days. If you are
not satisfied with your purchase, please call 1-800-464-2800
(select 1121 for Customer Service) for a Return
Material Authorization (RMA) request within fifteen
(15) calendar days of the receipt of the product. If
the item is returned unused in the original box, we
will exchange it or offer you a refund based on your
original method of payment. The product must be returned
to us within fifteen (15) calendar days of our issuance
of the RMA. Returned products must be in new condition
and packed in the original, unmarked packaging, including
any accessories, manuals and documentation that shipped
with the product. Shipping and handling fees are not
refundable, including a shipment refused at time of
delivery. We can not accept returns or exchanges of
our products purchased from other vendors. Please refer
to their return/refund policy.
How
do I go about arranging for a product return?
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Technical
support worldwide
We provide technical assistance free of charge on all
products we manufacture. We also have affiliates that
provide product technical support in areas outside established
regions of distribution.
Locate
parts and accessories
Authorized Resellers are able to purchase products direct online. Items are shipped worldwide from various fulfillment centers—fast.
Works showcase
Just browsing? Check out our Works Showcase. We provide a small assortment of past and present works online for public view.
Authorized
reseller network
Products are made available through a global network
of authorized dealers and online resellers. Actual channels
of distribution and fulfillment vary by product.
Partners
worldwide
Carelli International maintains operations, distribution, licensees and joint
venture partnerships in more than 40 countries, including Europe, Asia/Pacific,
Middle East, Africa, and Latin America. Our Corporate Headquarters are located
in Irvine, California, USA, with manufacturing facilities located in the United
States, Europe and Asia/Pacific.
EuroSystem
Technology
EuroSystem Systems & Technology, a subsidiary of Carelli International, specializes in the design, manufacture and distribution of ultra high-end commercial reverse osmosis purification for the medical, pharmaceutical and food service industry.
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